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TERMS AND CONDITIONS DEFINITIONS 1. In these Terms and Conditions a) "You", "Your" and "Customer" refer to any person accessing or using the services available on the site; b) "We", "Us", "Our", "DiscoBrakes", "CarbonCycles" and "DiscoBrakes and CarbonCycles" refers to DiscoBrakes.Com Pte Limited. GENERAL DiscoBrakes.Com and CarbonCycles.CC are websites maintained by DiscoBrakes.Com Pte Limited. We maintain this web site as a service to Our customers. By using web sites owned and operated by Us or Our affiliates, you are agreeing to comply with and be bound by the following terms of use, which may change at any time. DiscoBrakes.Com Pte Limited is a Singapore based company with distribution hubs in the UK and USA, and complies with consumer law including Distance Selling Regulations. This means that shopping with DiscoBrakes and CarbonCycles is safe. Our Terms and Conditions do not affect your statutory rights. YOUR PRIVACY We are committed to honoring the privacy of visitors and users of this site. When you register with this site you will be asked to provide certain information, such as your name and contact information. We use information that we collect in order to process your requests and orders. We share information, both personally identifiable and aggregate data, with partner companies who help us in the processing of your requests and orders. They may be given limited access to our secure database. REFUNDS & RETURNS We offer a 60 day refund policy for complete peace of mind. Goods must be in their original packaging & must not have been fitted or used. Postage charges will not be refunded, and where the Customer has been offered free postage a restocking charge will be levied to cover the postage costs of sending the original item. The return & exchange address is to our UK or USA distribution hub as stated on your packing slip. Goods must be accompanied with a completed returns form, and sent using a tracked service. You will be responsible for the cost of returning the item(s) to us, and you may include a copy of your postage receipt if you wish. Please clearly mark your item with your name, username and reference number. Exchanges will be sent upon receipt of the returned items, plus processing and actual postage fees as advised by us. Refunds will be made subject to a restocking and administration fee of 5% of order value (minimum GBP 3.00 / USD 5.00 or currency equivalent) DAMAGED GOODS, ITEMS NOT RECEIVED All damaged, missing items or incorrect deliveries must be reported within 7 working days of receipt. We must be notified of items not received within 30 days of purchase. SHIPPING We ship worldwide from the Surrey, UK and Ohio, USA. Normal dispatch is within 48 hours. To ensure international deliveries do not get stuck in customs, we will complete a customs declaration. 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We will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental punitive and consequential damages. By providing links to other sites, We do not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to Us. Product specifications are subject to change at any time without notice. WARRANTIES Warranties and Limitation of Liability While We use reasonable efforts to include accurate and up-to-date information on this web site, it makes no representations as to the accuracy, timeliness or completeness of that information, and you should not rely upon it. In using this web site, you agree that you use this site at your own risk. The services provided through links on this site are independent of DiscoBrakes and CarbonCycles and are for your convenience only. 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